When writing your resume, it is easy to fall into the typical fashion of writing your statements in bullet point fashion with “action + task” without adding more specific details and information. The problem with falling into that standard format is, you look, well, standard. Instead of standing out among the crowd of resumes with all of your skills and impactful amounts of work and results you bring to the table, you sound like every other person in the stack when you don’t focus on the value you bring alongside your skills.
What are they and why do they matter?
Value statements are the next step up from a basic skills statement that you’d find on any standard resume. These statements don’t just include your skills or basic accomplishment (such as: exceeded quarterly sales goals) but they expand upon those accomplishments with the impact that the accomplishment had measured with qualitative or quantitative data (such as: exceeded quarterly sales goal by 30% directly resulting in the addition of 2 sales members to staff).
By adding measurable and impactful pieces of information to your resume statements, you’re providing your potential future employer with inarguable evidence of why you are the best choice in the stack of resumes on their desk and you’re also providing them with measurable expectations that they can expect from you when they onboard you onto their team.
Without the addition of this information, you risk your resume being skimmed over and your talents and abilities being lost because they sounded like everyone else’s in that pile. By adding these types of statements into your resume, you are also proving to yourself, beyond a reasonable doubt, that you are talented, skilled, and worthy of the job you’re applying for, even when that little voice in your head argues with you (it is a lot harder for that insecurity monster to argue with logic and hard numbers).
How to create a value-added statement
In order to create a true value statement, it must include the value that you added (hence the obvious name) in a measurable way. For example, you can say that you ‘implemented customer feedback surveys which increased customer satisfaction’ but in order to truly show the impact of your work, you should say ‘implemented customer feedback surveys which increased customer satisfaction scores by 25%’.
The value you provided does not have to be directly financial (although, when it comes to business, you can always translate positive results into dollars). Value can be measured by the impact for customers and their satisfaction, population change, or retention, personnel retention, satisfaction, productivity, or attainment, and of course, financial benefits all the way from the ROI to the general bottom line.
There are multiple ways that you can write a value statement- the most common, and simplified, formula for writing one is:
Did X by doing Y action resulting in Z outcome/impact
This basic formula clearly and concisely outlines the scope of your work and the magnitude of your impact and outcome. Being able to clearly and concisely provide this information is key in order to keep your resume clean and impactful.
Here are some great examples:
- Built financial education program for newly graduated consumers resulting in a 35% increase in target demographic customer attainment
- Implemented reengingeering solution for client changes resulting in annual savings of $100K and reallocation of 2.5 FTE (full time employees) per year
- Created automated reporting function which resulted in reallocation of half of a FTE (full time employee) hours
- Employed student loan debt reallocation and investment program that saved customers $125,000 per year in loan payments and transference of 75% of those dollars to retirement investments
By adding value statements to your resume you’re immediately setting yourself apart from others by giving the recruiters and hiring managers what they want to see in a candidate- the value they will bring to the office. When refreshing your resume be sure to keep the value statement formula in the front of your mind as you reminisce on your skills and job history. Better yet, be sure to also check out our free resume resources and utilize one of our free resume templates and cheat sheets while you’re reviewing your resume and adding your value.